COVID-19 UPDATES


message from paul schueller, ceo & John Bailes, President

"Coronavirus. Six months ago, it’s a word few of us had even heard. Now, it’s in nearly every headline and news article and email subject line across the globe. It has sparked anxiety, uncertainty and an array of mixed emotions.

As we find ourselves facing these extraordinary circumstances, I feel it is important to reach out to assure you that Franklin Energy is looking towards the future—and whatever it may bring—with a positive outlook. We are actively working on plans to emerge on the other side of this unprecedented situation ready to help each of our clients pick up the pieces of their programs and achieve their goals." Read the full message here.

Online Marketplace

Empower customers to save money on their utility bills and save energy while working from home. With an online marketplace, your utility can stand out as the go-to resource for energy-efficient product purchases. Customers are already doing most of their shopping online, so providing a marketplace will conveniently meet them where they are.

Become the Go-To Resource

Kits

Drive immediate savings with utility-branded kits, shipped directly to your customers’ doorsteps and filled with energy- and water-savings products. As your customers work from home, kits provide them with ways to cut back on their utility bills while you achieve savings goals. We have a wide variety of products available in our coast-to-coast warehouses and have been deemed an essential business, which means we're ready and capable of meeting your unique needs.

Order Your Kits

Virtual Education

EarthWise Adventure™, our brand-new digital education platform, specializes in targeting your residential customers with a thought-provoking, blended education program that helps households across your service territory save energy and money. This all-online virtual learning experience leverages proven education methods to engage students and their families.

Start Learning

 

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FREQUENTLY ASKED QUESTIONS

Yes. At this time, we have seen a reduction in bulk orders due to program pauses, which has made additional product available. We do not anticipate any issues at this time with existing marketplaces and kit programs that are operating as originally forecasted. Due to the evolving nature of this situation, please work closely with your AMCG sales representative to determine whether your needs can be met if they are outside our existing program forecasts. 

Yes. As of now, we are operating at full capacity and intend to ship as long as we are allowed to do so. Due to the evolving nature of this situation, our ability to have staff at the warehouses and ship products may change based on local restrictions in either Charleston or Sparks. Should the situation change, we will notify our clients immediately.  

Our employees are our most precious resource and we’re continuing to take or exceed all recommended steps to ensure their safety and the safety of our clients end-use customers. The specific steps we’ve taken include: (1) installing an antibacterial station at the entrance to the warehouse, (2) installing anti-bacterial wipes and lotion at every kitting table and in the breakrooms, (3) eliminating all temporary labor in our Charleston warehouse, (4) not allowing anyone to work that has a cough or feels sick and (5) eliminating all non-essential visitors and vendor meetings in the offices and warehouses.