In the last two decades, supply chains have changed drastically. They’ve shifted from global sources and distribution centers feeding into brick and mortar retailers to e-commerce based internet-only retailers.
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Most utilities who have online stores don’t have the capacity to manage the logistics side of procurement, storage and fulfillment. That’s why many of them opt to outsource their online stores—and the logistics that come with them. And it makes sense. Delegating the e-commerce wing to an experienced partner lets utilities focus on their priorities, such as grid reliability and demand side management. Outsourcing not only can lower a utility’s overall spend, it can also be a huge boon to their customer service.
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I am impressed with the commitment to energy conservation through innovative products that support conservation efforts.
Customer service representatives are always friendly and willing to help. We live in a remote area of Alaska and shipping has been an issue, however, AM Conservation Group personnel have helped get purchased items to us in a cost-effective way.
We’ve had great experiences working with your company — good prices, great customer service, very responsive to our requests and needs.